Supplier Recovery Solution

LeenRecovery is designed as a supplier recovery system for manufacturers with a large or worldwide supplier network. It increases the recovery of part failure costs and improves preventive actions reporting from suppliers.

The LeenRecovery system is a web-based management tool that can be used on its own or integrated with our LeenWarranty warranty management software. It will scale to the size of your business allowing you to effectively resolve, manage and measure critical metrics for optimizing costs arising from warranty claims.

Fault Reporting

Diagnosis and Rectification


Timely and detailed fault reporting originating from externally raised warranty claims or internally raised non-conformance reports is critical to rectifying design and product failures quickly. LeenRecovery brings manufacturers and suppliers together to resolve problems in a systematic and transparent way.

Email Alerts


Suppliers are notified about non-conformance reports by the email alerts system and then reminded to complete preventive actions at intervals. Suppliers can log into the LeenRecovery system to see a complete list of outstanding non-conformance reports which enables them to plan workflow and take action.

    LeenRecovery Features

Speeds up non-conformance report turnaround time.

Automated email alert raises non-conformance reports with follow up reminder emails

 Improves processing productivity

Improves preventive actions and supplier relationships

 Match part failures to supplier purchase orders  

Optimises supplier cost recovery from warranty claims with LeenWarranty  

Enhances fault reporting to suppliers and production so faults are rectified faster

Contain separate business areas including brands and factories

     Includes optional LeenFracas element




Failure Reporting Analysis

and Corrective Action System

   LeenRecovery Benefits

Speeds up non-conformance report turnaround time

Improves non-conformance report processing productivity

Clarifies accuracy and transparency of non-conformance report process

Improves preventive actions and supplier relationships

Helps suppliers track issues and in turn raise issues with their suppliers

Enhances reporting to suppliers and production so faults are rectified faster

Discourages dealers withholding payments

    Define              Measure             Analyze              Improve              Control

Cost and Return on Investment - Low Risk